Person Specification

You will need to be able to show, through your application, that you have the professional skills, breadth of experience, and personal qualities for this post, as well as the leadership skills to succeed at Deputy Director level in the Senior Civil Service.

• Extensive experience adapting to a range of delivery and service management models, with a strong understanding of their strengths and limitations.
• Proven ability to identify measurable benefits, ensure value for money, and make effective prioritisation decisions across competing demands. Strong track record of developing, embedding, and using performance measures and metrics to monitor, manage, and improve delivery outcomes.
• Demonstrable leadership experience delivering through matrix management and leading multidisciplinary teams across operations, policy, digital, and delivery.
• Ability to build, lead, and develop high-performing, diverse teams, including workforce planning, talent development, succession planning, and managed exits.
• Proven experience of using user insight to inform strategy and drive continuous improvement, ensuring high-quality, user-centred service delivery.

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